General Motors has issued a recall for Chevrolet Equinox electric vehicles due to an issue with the pedestrian alert sound system.
The recall affects 2025–2026 Chevrolet Equinox EV models, where the pedestrian alert system may not produce a sufficient change in sound volume when the vehicle is stationary versus when it is traveling at low speeds. This reduced sound variation can make it difficult for pedestrians to detect the vehicle’s presence
In addition to posing a safety risk, the issue does not comply with federal motor vehicle safety standards.
Recall notification letters for Chevrolet Equinox EV owners are expected to be mailed on February 2, 2026. The issue will be addressed through an update to the body control module software, which will be delivered over the air when available. Owners may also visit a dealership to have the update completed.
For additional information, Chevrolet Equinox EV owners can contact General Motors directly at 800-222-1020.
NHTSA Recall Information
General Motors has decided that certain 2025 to 2026 model year Chevrolet Equinox EV vehicles potentially fail to conform to Section S5.4 of Federal Motor Vehicle Safety Standard (FMVSS) No. 141, “Minimum Sound Requirements for Hybrid and Electric Vehicles.” The pedestrian alert sound system in these vehicles may have an incorrect software calibration and may not produce exterior sound at the required relative volume when the vehicle is travelling from stationary to 10 km/h (6.2 mph).
| NHTSA Recall Number | 25V878 |
| Manufacturer Recall Number | N252530690 |
| Manufacturer | General Motors, LLC |
| Submission Date | 18-Dec-25 |
| Affected Vehicles (Total) | 81,177 |
| Affected Models | 2025–2026 Chevrolet Equinox EV |
| Vehicle Type | Electric (Battery Electric Vehicle) |
| Production Dates | 2025 Model Year: July 22, 2024 – August 12, 20252026 Model Year: April 7, 2025 – December 16, 2025 |
| Vehicles Affected by Model Year | 2025 Equinox EV: 59,5372026 Equinox EV: 21,640 |
| Component Involved | Pedestrian Alert Sound Control Module |
| Component Part Number | 13553593 |
| Defect Description | Pedestrian alert sound system software may not produce the required relative change in exterior sound volume when accelerating from a stop to 10 km/h (6.2 mph) |
| Federal Standard Violated | FMVSS No. 141 – Minimum Sound Requirements for Hybrid and Electric Vehicles |
| Safety Risk | Pedestrians may not be able to determine whether the vehicle is accelerating or decelerating, increasing the risk of injury |
| Cause | Incorrect software calibration affecting relative sound volume changes at low speeds |
| How Issue Was Discovered | Identified by a GM engineer in September 2025 during internal testing |
| Known Incidents or Injuries | None reported |
| Remedy | Update to the vehicle’s body control module (BCM) software |
| Repair Method | Over-the-air (OTA) update where supported, or dealer-performed software update |
| Production Fix | Revised software calibrations to be implemented when production resumes in January 2026 |
| Dealer Notification Date | 18-Dec-25 |
| Owner Notification Date | 2-Feb-26 |
| VIN Search Availability | 18-Dec-25 |
| Reimbursement Program | Not offered (vehicles are under warranty) |
| Consumer Contact | GM Customer Assistance: 800-222-1020 |
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