1. You initiate contact with our office by completing an online form, sending us an email or calling us about problems you are experiencing with your vehicle.
2. One of our team members calls you to get important details about the problems you are experiencing with your vehicle.
3. If you qualify, our team member will send you a retainer agreement and questionnaire to be completed and signed electronically.
4. Next we will request you send your repair order and your sales documents.
5. Once we receive the requested documents, we conduct an extensive investigation about your vehicle including research about recalls, lawsuits, warranty and repair history, VIN# research, blog research, & manufacturer bulletins about your vehicle.
6. Next our lemon law attorney evaluates your case and prepares a lawsuit or a notice of demand to send to the manufacturer so that the manufacturer has notice of the claim and requires them to evaluate your case.
7. Our attorney then takes the proper steps to advocate for you to recover for you an appropriate settlement award or verdict.

Lemon Law sets forth the minimum number of repairs or days out of service in order for your vehicle to qualify as a lemon. Typically, a minimum of 4 repairs on the same component within the warranty period or 12 months, whichever occurs first is required. HOWEVER, there are other applicable consumer laws that apply that allow you to recover compensation for a “lemon” / defective vehicle.

Our qualifications require that your vehicle have a minimum of 2 warranty  repairs within the warranty period or 12 months, whichever occurred first and a minimum of 14 days out of service. There may be other requirements that vary from vehicle to vehicle, including purchase price and the nature of the repairs.

If you qualify, absolutely. Typically [80%] recovery is anywhere 5% to 20% of the purchase price. The range depends on the number of repairs, nature of the repairs. mileage on the vehicle and days out of service. In some instances, the damages will exceed 20% due to the extent of the defect, circumstances and days out of service. In the event the defect renders the vehicle useless, or so unsafe that a reasonable person would not drive the vehicle, then the buyer may be entitled to a repurchase. A repurchase is where the manufacturer reimburses you for what you paid, pays off any outstanding balance. However, the manufacturer may seek credit for the milage on the vehicle.

The law provides that if the buyer proves a manufacturing defect with vehicle that the manufacturer is liable for the buyers attorney fees. Part of our investigation and evaluation process is to identify manufacturing defects. When we proceed we are confident we can prove a manufacturing defect. Thus, we seek our attorney fees from the manufacturer. If a settlement can be reached, the fees will be part of the settlement agreement. If the case goes to trial, the fees will be part of a verdict or order. Either way, you are not required to pre-pay fees, pay a retainer or pay fees in the event we fail to make a recovery on your behalf.