Arkansas Lemon Law
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Arkansas Lemon Law Overview
Arkansas provides statutory remedies for consumers who purchase new motor vehicles that cannot be repaired after a reasonable number of attempts. The Arkansas New Motor Vehicle Quality Assurance Act (A.C.A. § 4-90-401 et seq.) outlines the definition of nonconformity, the applicable warranty period, repair obligations, refund and replacement procedures, and required documentation.
Definition of Nonconformity Under Arkansas’ Motor Vehicle Lemon Law
Under A.C.A. § 4-90-403(13), a nonconformity is any defect or condition that:
- Substantially impairs the use,
- Substantially impairs the market value, or
- Substantially impairs the safety of a motor vehicle, or
Renders the vehicle nonconforming to the terms of the manufacturer’s express or implied warranty
Motor Vehicle Quality Assurance Period
The lemon law protections apply during the motor vehicle quality assurance period, defined in A.C.A. § 4-90-403(12) as:
- Beginning on the date of original delivery, and
Ending 24 months after delivery or after the first 24,000 miles of operation, whichever is later.
Manufacturer’s Obligation to Repair
Under A.C.A. § 4-90-406(a):
- The manufacturer must repair a nonconformity within a reasonable number of attempts
- A defect is presumed unrepairable if:
- It persists after three repair attempts, or
- It is a defect likely to cause death or serious bodily injury and is not repaired after one attempt
When either of these circumstances occurs, the consumer must notify the manufacturer in writing to allow a final repair attempt.
Replacement or Refund
If the manufacturer cannot correct the nonconformity within a reasonable number of attempts, A.C.A. § 4-90-406(b) entitles the consumer to:
- A replacement vehicle, or
- A refund of the full purchase price or lease price,
- Minus a reasonable offset for use
- Minus any amount attributable to physical damage
Reasonable Offset for Use
The reasonable offset for use is calculated under A.C.A. § 4-90-406(b)(3) as:
(Purchase Price) × (Miles Driven Before First Repair Attempt ÷ 120,000)
Documentation Requirements
Under A.C.A. § 4-90-411, manufacturers or dealers must provide a written repair order each time the vehicle is brought in for repair.
The repair order must include:
- References to all defects or complaints reported by the consumer
- Documentation of the work performed
Legislative Intent
The Arkansas General Assembly declares, under A.C.A. § 4-90-402, that defective motor vehicles create significant hardships for consumers. The statute is intended to ensure:
- Prompt handling of warranty complaints
- Effective procedures for replacement or refund when a vehicle cannot be brought into conformity with the warranty
Sales Tax Refunds
Under A.C.A. § 26-52-515, when a manufacturer repurchases a vehicle under the lemon law, the manufacturer may apply for a refund of the sales tax paid on that vehicle, subject to statutory conditions.
Summary
Arkansas law provides:
- A clear definition of nonconformity
- A 24-month/24,000-mile protection period (whichever is later)
- Repair obligations and presumptions for unrepairable defects
- Replacement or refund remedies
- A statutory formula for use offsets
- Required repair documentation
- Legislative recognition of consumer hardship
- Sales tax refund rights for manufacturers repurchasing vehicles
If you believe your vehicle may qualify as a lemon under Arkansas law, contact Auto Lemon Lawyer today for guidance.
Why You Can Trust Auto Lemon Lawyer
- We Listen. The details of your experience and the damages it has caused you and your family are extremely important to us and your Lemon Law case.
- We Care. With us, you are not a number, a file in a cabinet, you are one of a kind and you matter, especially in your Lemon Law matters!
- Available Resources. We have the financial resources needed to take all measures necessary to provide for the best possible result in your Lemon Law case.
- Experience & Skills. Over 30 years of trial and courtroom experience, including extensive Lemon Law cases.
- Commitment. My life has always been based upon the philosophy if it is worth doing then it is worth doing it right. The value of the Lemon Law case has never dictated my effort or commitment. I do it one way, the right way, especially with Lemon Law.
- Integrity. Honor and character are the foundation of our firm, a principle we uphold in every Lemon Law case.
- Results. While we cannot promise results, we can promise hard work, commitment and integrity which have resulted in the recovery of millions on behalf of our Lemon Law clients. If you demand individual attention and a Lemon Law attorney who is committed to doing his best to represent you, especially in Lemon Law related cases, then you have found that attorney. Contact us and we will fight for you.
Real Clients, Real Results
Thank you Duck Law firm for your professionalism in helping me with my previous matter!
This experience was so easy! Duck Law Fiem is very professional and consistent. They keep me well informed and I ended up with a $20,000 settlement from GM! I would highly recommend them!
Thank you for assisting me in the lemon law process. Your law firm made me feel comfortable from the beginning. You kept me informed on all aspects of my case. I also really appreciate the professionalism as well. Thank you
I recently worked with Duck Law Firm on a quality issue with my truck, and they absolutely exceeded my expectations. From the very first consultation, the team was professional, responsive, and genuinely cared about getting me the best possible outcome. They explained everything clearly, kept me updated throughout the entire process, and fought hard on my behalf. What really impressed me was that they not only delivered on what they initially said they could achieve—they got me double the amount we were aiming for! The settlement was fair, and the whole experience was smooth and stress-free. If you're dealing with a lemon vehicle or manufacturer defect, I highly recommend Duck Law Firm. Kevin Duck and his team know their stuff and truly deliver results. Very satisfied client—thank you!
We had a great experience with Duck Law Firm. Answered all our questions and kept us up to date with the case we filed for the lemon law for our vehicle. They fought for us and got us more than we expected. Overall we are very satisfied and I would recommend them to anyone who needs help with the lemon law. Just reach out to them and they will answer your questions and will help you. If I could give more than 5 stars i definitely would.
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They answered my calls in the beginning which is a big plus to me. Let me know what they needed then all correspondence was through email. It seemed to take some time but in the end it was worth it.
The process was long (which we were told from the beginning) but the results were beyond what we expected. They continued to stay in contact with us the whole time with updates. Duck Law was true to their word in helping us to reach a settlement. DEFINITELY RECOMMEND USING THEM!!
This place is real. I have a hard time believing people and they really went to work for me and got me more than what I was asking for.
I was referred by a coworker that was going through the very same experience that I was. Everything he said about the Law Firm was true down to the T. They are very thorough in their proceedings. They also provide you with enough information to make the process very seamless. I was updated and communicated with through the whole process. I have to say they fight very hard for you and on your behalf. These people really know what they’re doing.
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